Atlas uses your personal data to help you quickly and correctly. This includes all data that can identify you, such as your name or address, as well as all data that can be linked to you, such as your file details. Atlas complies with European legislation in this regard.
How does Atlas collect your personal data?
Are you a newcomer? Atlas gets certain official data about you from the government.
In many cases, you will also share your details with Atlas yourself, for example, if :
- you subscribe to a newsletter
- you call or e-mail a staff member
- you follow a training course at Atlas
- your organisation works together with Atlas
- you make an appointment
- you accept cookies on our website
- etc.
What does Atlas use your personal data for?
Atlas only uses the information necessary to help you with your question. For example, Atlas can use this information to:
- Contact you for your civic integration programme
- Register for Dutch lessons
- Invite you to a training course
- Assign an interpretation assignment to you
- Send you a newsletter
- etc.
Atlas will forward your personal data internally to the right colleague. Did you register with Atlas as a temporarily displaced person from Ukraine between April 2022 and December 2023?
Read the privacy statement in Ukrainian and Dutch .
Who does Atlas share your personal data with?
We often collaborate with other public authorities and social services. The main partners we share your personal data with are VDAB [Flemish Employment Service], OCMW [Centre for Public Welfare], Woonhaven Antwerpen [Antwerp Housing Organisation], stad Antwerpen [City of Antwerp], het Agentschap voor Hoger Onderwijs, Volwassenenonderwijs, Kwalificaties en Studietoelagen [Agency for Higher Education, Adult Education, Qualifications and Study Grants] (AHOVOKS), the dienst Talentontwikkeling en Vrijetijdsbeleving [Talent Development and Leisure Department] of the City of Antwerp and the schools where Dutch lessons are taught.
We only do so if this is necessary to answer your request. Our partners also have a duty to protect your personal data
How long does Atlas store your personal data?
If Atlas no longer needs your personal data, we will delete the information we no longer use. After the retention period has expired, we may be required to archive the document for a period specified by law.
What can you do to protect your data?
Look out for phishing and identity fraud.
Do you have any questions?
You can contact our external DPO via atlas.dpo@antwerpen.be.
You can view and correct your data. You can also ask for data to be deleted if Atlas is not required to retain it.
Read our detailed privacy statement.